Return Policy

Meacham Creek Mercantile RETURN POLICY:

We will gladly accept returns and exchanges within 30 days of the invoice date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

Please send returns to: Meacham Creek  - Returns  255 Little Valley Rd  Bozeman,  MT  59718 

To be eligible for a return:

1) Your item must be unused and in the same condition that you received it.

2) It must also be in the original packaging, with all original manufacturer tags attached.

3) No worn items will be accepted for returns.

4) Enclose original invoice along with the item.

5) Have a return address on the package.

 

To complete your return, we require the original receipt.

Important:  Please use a form of shipping that allows you to track the item so you can ensure delivery.  Items lost during shipping are at the customers risk, MCM will not be resposibile.

Non-returnable items: Gift Cards

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days or you may choose to have store credit (great option if the item was a gift from a third party).

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
MeachamCreek@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.  Sale items can be exchanged within 30 days of the invoice date.

Exchanges (if applicable) Please write "exchange" next to the items listed on the invoice.

Please list name of new items, size, and color.   Items will be shipped to you.  If there is a price difference please include your credit card number below for the additional purchase amount or refund amount.

(Below is a sample form that will be included in your package)

EXCHANGE ITEMS: 

Item Name:________________________  Color:________   Size:____ Amount:___________

 

Please Circle:   Visa/MasterCard/American Express Card:  Card #__________________________  Expiratioin:  ____/____  Code: _______ (3 digit code on the back of Visa and MC) (4 digit code on the front of American Express)

 

Gifts
If the item was a gift by a third

 

Shipping
To return your product, you should mail your product to:

Meacham Creek Returns  Order #_________

255 Little Valley Rd Bozeman, MT 59718

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.